Add a New Incoming Payment
Adding a New Payment in a Case:
Step 1: You can add a new payment for a case by logging into your ServiCase carrier account.

Step 2: Click Home from the left panel.

Step 3: Click on the Case ID or search for the case you want to add the payment to.

Step 4: Click on the orange side panel available on the right side of the screen.

Step 5: Click on
Add New Payment (+) button in the Incoming Payments section.

Step 6: Add required Payment details and click save.
Step 7: After the save, the payment will be available as a line item in the Incoming Payments section.