Add a New Billing Item
Adding a New Billing Item in a Case:
Step 1: You can add a new billing item to a case by logging into your ServiCase carrier account.
Step 2: Click Home from the left panel.
Step 3: Click on the Case ID or search for the case you want to add the billing item for.
Step 4: Click on the orange side panel on the right side of the screen to show the additional information.
Step 5: Click on the Add New Billing Item (+) button from the billing section.
Step 6: Add required billing details and click on save.
Step 7: The billing iem will now be available as a line item in the billing section.
Step 8: You can update the billing item by clicking on Edit icon for that line item.
Step 9: You can delete a billing item by clicking on Delete icon.