Create a New Case

Creating a New Case

Step 1: You can create a new case by logging into your ServiCase carrier account using the Login button in the top right-hand corner of the screen.

Step 2: The landing screen once you are logged in is the Home screen. If you would ever like to return to this screen, just click Home on the left panel navigation.

Step 3: To add a new case, click the Add New Case button in the top right corner or the New Case button from the left panel (+).

Step 4: Enter the necessary case details and click Save. 

Step 5: The case will then be available on the Home screen for future reference.

Step 6: Click on the blue Case ID to view the details of the case.

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